What exactly do you do? Are you logisticians, brokers, or consultants?
We are a full-cycle foreign economic activity company.
This means we simultaneously handle logistics, documentation, customs clearance, supplier verification, financial planning of the transaction, and end-to-end support from A to Z.
In most cases, the client does not need to engage a broker, logistician, or lawyer — we integrate as an external foreign economic activity department.
How is your approach different from a typical logistics or brokerage company?
Logisticians transport.
Brokers handle clearance.
We forecast, analyze, plan, administer, and manage the entire operation.
We don't work in fragments, where everyone does something and no one is accountable. We create a roadmap, monitor all stages, and take responsibility for the result: deadlines, documentation, risks, and budget.
This eliminates chaos and avoids the situation where the client is “caught between three specialists” trying to figure out who is at fault.
Where do we start if we are planning export or import for the first time?
The first step is an audit of your product and the destination country.
We analyze requirements, compile a list of documents, review logistics options, and assess the financial model.
After that, we create a roadmapthat replaces months of trial and error.
You know exactly: what to do, within what timeframe, and what costs to expect.
How long does it take to prepare for an international transaction?
Depending on the product, country requirements, certification complexity, and necessary documents, it takes anywhere from 1 week to several months. The more thorough the preparation, the smoother the execution process.
If certification or approval from regulatory authorities is required, the process may take longer, but we always provide deadlines in the roadmap.
What documents are required for our product?
This depends on:
— product group,
— destination country,
— Incoterms terms,
— regulatory requirements (certification, registration, etc.).
We create a customized document list for your productso you don’t waste money on unnecessary documents or miss anything important.
Do you guarantee that the cargo will clear customs without delays?
Only the state can provide a guarantee, but:
More than 90% of our goods clear customs without any issuesbecause we carefully prepare documents, verify requirements, anticipate risks, and respond quickly to any current country-specific issues that arise.
We address errors before they become a problem at the border.
We are afraid of fines. How do you help avoid them?
We conduct a risk analysis, verify all documents, plan “what if…” scenarios, and warn about potential sanctions that are often hidden in the legislation of other countries.
Our clients save thousands of euros by avoiding mistakes that 90% of inexperienced companies make.
Can you take over the entire export/import process?
Yes. And this is the ideal cooperation format, as we manage multiple processes at once.
In the format of FEA department outsourcing or outstaffing, we take full responsibility for:
— documentation,
— certification,
— logistics,
— customs,
— planning,
— warehousing.
— coordination of all parties and processes.
You gain an international department without hiring, training, or personnel costs.
We already have an FEA department. Can you conduct an audit and tell us what isn’t working properly?
Yes, we conduct a full audit of FEA processes, including documentation, logistics, contracts, staffing structure, and internal procedures.
After the audit, you receive:
— a list of critical errors,
— financial risks,
— opportunities for cost optimization,
— recommendations for restructuring processes.
This is what allows companies to save between 10% and 40% of the department’s budget.
Do you only work with the EU? Can you support transactions to Asia and the USA?
We work with 20+ countries: the EU, USA, Canada, China, Turkey, UAE, and others.
We know the requirements, procedures, certification, and specific regional nuances.
How much does the support cost?
The cost cannot be uniform for all types of goods and operations. Imagine that the product could be a metal spoon or CNC equipment. Studying these two products requires different amounts of resources.
In general, the price depends on:
— complexity level of the product,
— destination country,
— volume of logistics,
— need for certification,
— scope of work (one-off or turnkey).
A consultation, which includes an initial analysis and essentially establishes a basic understanding of how international movement works for your product, starts at €500.
Before the consultation, you fill out a brief, we prepare, and we schedule a meeting where we advise you and you have the opportunity to ask additional questions. The consultation lasts one hour and is conducted by an FEA specialist.
There is also an optional “Consultation+” service, which includes the participation of the company owner, Viktoriya Udovichenko. This allows you to ask questions not only about the physical movement of goods, but also about building business processes within the company. The cost of such a consultation is €750.
How do I know you’re experts? Have you actually done projects like this?
We have:
— over 18 years of experience in international logistics and customs clearance, four years of experience in consulting and FEA support
— a case study base across the EU, USA, China, and Asia, covering procurement and export operations
— dozens of projects of varying complexity (from cosmetics and food products to machinery) backed by verified entrepreneur testimonials.
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